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RETURNS AND EXCHANGES POLICY

We hope you love your new Divineinkd products as much as we loved creating them for you. Understanding you may change your mind on the size or style you have purchased, here is our commitment to you.

 

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ONLINE RETURNS

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Return to our Online Store
We offer an exchange, Gift Card (valid for 3 years) or Refund (Full price styles only) on all online products returned to our Online Store within 14 days from the delivery date. It is important that the products, tags and ticketing remain attached and in original condition. Proof of purchase is required prior to return. Please ensure the Return & Exchange form is filled out and included inside your parcel.

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For Online returns, send your item(s) to:

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Divineinkd

suite 5 

12-16 Wallis Street

Forster

2428

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Return via Post Terms and Conditions
We recommend that you return items using a trackable postage method. Divineinkd will not be held liable for parcels lost in transit. Please allow two weeks for your parcel to be returned to us by courier. Once we receive your return parcel back to our Online Store, your request will be processed within 14 days where you will be sent an email confirmation. Please note that the cost to return items to our Online store is at the customer’s expense.

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SPECIFICS

Refunds, gift vouchers or exchanges will not be provided for change of mind for any personal care merchandise.

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AFTERPAY

Afterpay is a payment methods available at www.divineinkd.com. Afterpay set the terms, conditions and spend limit of this payment method should you choose to use it. Our regular ONLINE sales policies apply to these purchases. If you return your item(s) purchased online with Afterpay and are valid for a refund, your initial payment will be returned in full and the remaining payments cancelled at no extra charge. If you link your Afterpay account to a debit or credit card, please be aware that standard fees and charges may be applicable. Please refer to your card issuer’s terms and conditions for full details. If you have further questions please contact Afterpay’s Customer Service representatives on 1300 100 729.